Is this library compatible with my system?

Refer to “System Requirements” at the bottom of each instrument’s product page.

How do I activate and install my library?

  1. Download and extract your Vir2 library folder
  2. Download and install Kontakt Player
  3. Once you have your Vir2 library folder downloaded and extracted, save it to a location of your choosing.
  4. Launch Kontakt Player
  5. Select ‘Add Library’ from the Libraries tab
  6. Navigate to the location where your Vir2 library folder is saved, and choose it.
  7. Be sure to choose the whole library folder, not its contents.
  8. Once the Vir2 library is in your Instrument rack, select ‘Activate’ from the upper right-hand corner of the instrument.  This will launch your NI Service Center
  9. Log into your NI account (or create one), and enter the serial number you received. This will activate your library!

Does my product have any available updates?

Download available library updates here.

Why isn't my old DVD installer working?

If you are on OS X 10.10 or later, you will need to contact support for a upgraded copy to be sent to you.

Can I register my product on more than one computer?

Yes, one can register a product on up to 3 computers using the same serial number under the same Native Instruments account.

Can I resell my product? What is the Vi2 License Agreement?

The samples are licensed, not sold to you, the individual end user, by Vir2 Instruments. This non-exclusive, non-transferable license is granted only to the individual end user who has purchased an unopened, new, and lawfully made copy of this product from a dealer or distributor authorized by Vir2 Instruments. All samples remain the property of Vir2 Instruments and are licensed only for use in the creation of a live or recorded performance that includes the licensed samples as part of a derivative musical work created by the licensed end user. This license expressly forbids resale, rental, loan, gift, or transfer of these samples in any format or via any medium, except as part of a derivative musical work. The samples may not be included, whether unmodified or as part of a derivative work, in any sample library product. Any unlicensed usage will be prosecuted to the maximum extent possible under the law.

I lost my product, how can I recover it?

With proof of purchase, Vir2 Support can send you links to re-download the samples for your instrument.

I lost my serial number, how can I recover it?

With proof of purchase, Vir2 Support can email the serial number linked with user’s account.

Can I store my Vir2 library on an external drive?

We encourage the storage of your Vir2 library content on an external drive, at least USB 2.0, 7200 RPM.  Once your samples have been stored externally, the ‘Add Library’ function in Kontakt Player can locate the library folder where you have saved it.

What are the differences between Acoustic Legends HD and Acou6tics?

Acoustic Legends HD is a great entry level acoustic guitar VI, and boasts a huge 20 GB library of sounds.  It has chord bank and chromatically-sampled single-note patches.  We sampled nylon, steel, and twelve sting guitars, and there is an included bonus folder featuring sampled banjo, acoustic bass, and more.

Acou6tics is built in Kontakt 5, and is a much deeper, more powerful instrument.  Each instrument can play single notes and user-selected chords, with a wide array of keyswitch articulations available (as well as intelligent hammer-ons, pull-offs, finger buzz, etc. in legato mode).  In addition to nylon, steel, and twelve sting guitars that Acoustic Legends HD offers, Acou6tics also has full uke, mandolin, and guitalele patches included.  Acou6tics is the best way to harness a full performance guitar.